1)   Freeware HelpDesk - CentreDesk for Access 3.2.1
CentreDesk is a freeware (3 Users) multi-user help desk solution. One of four CentreDesk group of applications, that are affordable and easy to use. Fast, easy call logging, call tracking, with the full history of all actions taken.

 2)   LBE Free Helpdesk 2.5
Free multi-user helpdesk system - no timeouts, no tricks!!! This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Customer Details,Prioritize, Flexible Reports.

 3)   Freeware HelpDesk - CentreDesk Group for Access 3.2.1
CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.

 4)   WinPro ToolKit 1.1
Quickly search Active Directory for users and computers and manage them across the network. IT support tools are centralized into one utility that can administer users and computers in your Active Directory.

 5)   Call Centre 1.0.2
Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, monitor your business performance and much more.

 6)   DataTrack System 2.0.6479.3
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.

 7)   SupportWizard 6
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, SupportWizard raises customer satisfaction and improves retention

 8)   ViewletBuilder 4.5.3
The leader in Flash content creation is now free to start with. Comes with content management and reporting capabilities. ViewletBuilder makes it possible for anyone to create compelling, animated tutorials, online courses and demos with ease.

 9)   Software Planner 4
Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. Fully web-based and integrated with email.

 10)   HelpDesk - CDQuotations for Access 3.2.1
CDQuotations is a multi-user help desk quotations solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy call logging, easy quotations tracking, with the full history of all actions taken.

 11)   ECTI 1.5
ECTI is a software to create demonstrations, simulations, help, support, learning... Taking screenshots, capturing mouse movements, images, animations, 3D contents to create movies that can be played from a CDRom/DVDRom and from the Internet.

 12)   AnswerTool 2.3.1
Turn answers into assets! Answer your email in minutes instead of hours. AnswerTool saves your answers and lets you reuse them again and again; You will never have to worry about re-typing a response.

 13)   ScreenTalker 1.0
ScreenTalker Live Chat, Live Support, Live Help, Customer Service Software. Download our free Lite Version now! Live Chat for live help and live support. Sales and customer service chats.

 14)   MailCOPA 6.01.2
MailCOPA, the most powerful out-of-the-box email software available. MailCOPA is easy to use in both single and multi user environments. MailCOPA is pre-configured to aggressively combat SPAM and viruses that target other email clients.